At Buzzinbees, we understand the importance of having swift access to highly-knowledgeable support engineers in case a critical solution is down. Our experts are available 24 hours a day, 7 days a week, to answer your calls and provide quick problem resolution to your critical issues.
Formal support procedures ensure your calls are handled with the appropriate level of attention until final resolution:
Buzzinbees also provides you access to its online knowledge base: support FAQ… and answers.
Buzzinbees requires 24×7 support for production platforms and at least 8×5 support for non-production platforms.
Beyond reactive resolution of issues, Buzzinbees also offers consulting services ranging from solution design to configuration optimization, bringing expertise that would be expensive to develop in-house.
For more information: contact your Buzzinbees support representative at firstname.lastname@example.org.